Good training is a critical piece of risk management and the most effective way to prevent incidents and accidents. Period.

The largest risk factor for the vast majority of the zipline and aerial adventure industry isn’t the structures themselves, it’s the potential for human error of the people operating and participating. The best way to mitigate that risk is to ensure that:

  1. All operators, guides and facilitators have appropriate levels of training

  2. All managers and supervisors are trained and qualified to oversee operations

  3. All trainings are provided by a Qualified Trainer

Training must be provided by a Qualified Trainer at minimum on an annual basis according to major industry standards. Training provided by a non-qualified party is ineffective and actually increases risk. Knowing how to do something is not the same as knowing how to train others to do that thing - they are two separate skill sets.

Starting the day with a warm up at a zipline tour training.

Starting the day with a warm up at a zipline tour training.


ERi trainings are led by our Qualified Trainer/Testers, as outlined by the Association for Challenge Course Technology (ACCT) Qualified Course Professional Guidelines. Trainings are customized according to your organization’s goals, and include technical skills, soft skills, and critical foundational knowledge. Skills verifications and written knowledge tests are included to ensure that before we walk away from each site that we have assessed each trainee appropriately and can provide recommendations on their suitability to perform their role.

With all that being said, ERi has its roots in the experiential education field. Our trainings are fun, inclusive, and engaging. People learn less when they can’t pay attention, and people pay WAY more attention when they’re enjoying themselves. And we’re pretty fun people, so that works out well!

This little number is just a quick video that we threw together after Team Gecko had too much fun playing with the "Bounce" feature on our iPhone photos. This is from a zipline tour training that Experiential Resources (ERi) did down in gorgeous Lajitas, Texas, USA - not too far from Terlingua and Big Bend National Park.